Hope VI FreshStart

FreshStart – Frequently Asked Questions (FAQ)

Q: What is the FreshStart Foundation?

A: The FreshStart Foundation is the Kingsport Housing and Redevelopment Authority's (KHRA) program to deliver Community Supportive Services. We offer housing participants access to the many programs and services available in our community to families in need.


Q: What services does FreshStart offer?

A: Our main function is coordination of services through outside providers for our public housing.


Q: What groups work with FreshStart to provide services?

A: The following list of services providers have partnered with us to provide services.

  • Agricultural Extension Service, University of Tennessee Institute of Agriculture
  • Appalachian Regional Coalition on Homelessness (ARCH)
  • Arts Council of Greater Kingsport
  • Benefits to Work
  • Boys and Girls Club of Greater Kingsport
  • Branch Banking & Trust Company (BB&T)
  • Carver Branch of the Kingsport Public Library
  • Central Baptist Church
  • Church of Christ
  • Citizens Bank
  • City of Kingsport Parks and Recreation Department
  • Community Affordable Housing Equity Corporation (CAHEC)
  • Cornerstone Housing, LLC
  • Creating Homes Initiative (CHI) of the State of Tennessee Department of Mental Health and Developmental Disabilities.
  • Department of Human Services (DHS)
  • Department of Labor and Workforce Development
  • East Tennessee State University College of Nursing
  • Eastern Eight Community Development Corporation (EECDC)
  • Eastman Chemical Company
  • First Broad Street United Methodist Church
  • First Community Bank
  • First Tennessee Bank
  • Frontier Health
  • Fun Fest
  • Holston Valley Medical Center
  • HOPE for Tennessee
  • Kingsport Area Chamber of Commerce
  • Kingsport Area Transit Services (KATS)
  • Kingsport Child Development Center
  • Kingsport City Schools
  • Kingsport Community Ministry Center
  • Kingsport Office of Small Business Development and Entrepreneurship (KOSBE)
  • Leadership Kingsport
  • Ministerial Alliance of Greater Kingsport
  • Mountain States Health Alliance
  • Northeast Tennessee/Virginia HOME Consortium
  • South Central Kingsport Weed and Seed Initiative
  • St. Paul’s Episcopal Church.
  • Sullivan County Regional Health Department
  • Tapestry Ministries
  • Tennessee Department of Mental Health and Developmental Disabilities
  • The Alliance for Business and Training (AB&T)
  • The American Red Cross of Northeast Tennessee
  • The EDGE Group
  • United Way of Greater Kingsport (UWGK)
  • Upper East Tennessee Human Development Agency, Incorporated (UETHDA)

Q: How do I contact FreshStart?

A: You can call us:

You can e-mail us:

You can contact us by mail:
P.O. Box. 44
Kingsport, TN 37662

You can come by our offices;
1140 Martin Luther King, Jr. Drive
Kingsport, TN 37660

Q: Do I have to pay to participate?

A: The services we offer are part KHRA's commitment to improving the lives of participants in Kingsport. For those who choose to further their education some fees will apply.

Q: How do I get access to the computer lab at FreshStart?

A: The computer lab is open daily to the public. Usage depends on workstation availability.
Come by and improve your computer skills today!

Q: What kind of computer training do you offer?

A: FSA is now offering Free computer classes on Tuesdays and Thursdays between 10-11 a.m. and 2-3 p.m. Whether you have a basic knowledge of computers or none whatsoever, these classes will prove beneficial. Joe Durant with South Central Kingsport Development Community, Inc. (SCKCDI) holds the self-paced classes, showing students how to:

  • Use Windows
  • Access the Internet for job searches
  • Type a resume
  • Start an e-mail account
  • Send an attachment

Q: Is there anyone available to help me fill out the forms and applications?

A: Yes. Our staff is more than willing to help you complete the appropriate paperwork. In some cases, you may have to make an appointment with one of the service coordinators because of the details needed to complete some forms.

Q: I just qualified for public housing and a lot of the programs say "original residents", does this mean I do not qualify for some of these services?

A: No. You will qualify for the all the services we offer. However, preferential consideration is given to longtime residents in certain areas. For instance, residents who were displaced from their homes as part of the renovation process will get priority to re-occupy the HOPE VI developments.